IRB Infrastructure Complaints & Reviews

Dear sir,

I was traveling to khopoli tata steel bsl ltd plant, from khalapur toll plaza through my vehicle no. Mh 04 jq 4005.

I was charged rs. 266/- instead of rs. 173/- for khopoli, which was repeated while returning as well.

Please look into the matter and refund my money.

Screenshot of icici fastag application has been attached for your reference....

Dear customer, your fastag a/c has been debited for rs. 70 for transaction by vehicle gj15ch3260 at toll irb bhagwada on[protected]t02:31:19. Balance amount in the a/c is rs. 110 - hdfc bank ltd.

Toll deducted even i pass through local cum cash lane. Thus happens with me twice. Kindly refund my amount.
As toll naka should have local lane where no radioactive fast tag device should not be install on local lane.
As...

1. Travelled from mumbai to pune on 31st dec 2019.
2. Paid toll by cash rs. 230 at khalapur toll plaza time: 16:16
3. I cross talegaon by showing slip. Time: 18:00
4. I received message about toll deduction of rs.173 time:19:08

Toll deducted even if i purchased the slip and i had got confirmation from the person at toll plaza about not reading tag.

Please help me....

I travelled on pune mumbai expressway on 1st January 2020 (Vehicle No. MH 46 BK 8178). The toll plaza deducted rs. 173 each (Total rs. 346/-) at talegaon & khalapur. Attached herewith screenshot of messages received from HDFC fastag.

Request you to verify the details and refund the amount to my fasttag account.

Regards,
Chandrashekhar Sonawane
[protected]...

On 29th Dec 2019 @13:04:05, i crossed Pune toll going to Mumbai from Pune. I was charged twice, i had taken toll receipt of rs 173/- by cash but when i crossed toll after paying i receipt a message from KVB Bank stating that my fast tag account had been deducted too at toll.
I have been charged twice.

Attached are the photos of cash receipt as well as text message from fast tag bank account.
Fast tag wallet id:...

Hi,
On 1st January 2020, I travelled on express way from Pune to Mumbai ( Vehicle No. MH 46 BK 8178). I used fasttag for toll pay, to my surprise Rs. 173 got debited at Talegaon toll plaza at 16:57:29 and again Rs. 173 got debited at Khalapur toll plaza at 17:47:20. My account got debited at both toll gates (entry and exit).

Request you to verify and take necessary action.
You can reach me on [protected].
br...

I have travelled on 28.12.19 in the morning to Chikballapur and at Devanahalli Toll Plaza have collected 90 rupees (to&fro) while coming back on the same day they again collected 45 rupees. Enclosed find the statement of account of the same. Please enable me to get back the excess amount collected.

H P MURALIDHARA
KA04-MS-4292-Hyundai 1-10 car....

Yesterday evening at 20:00 hrs, at khalapur toll the representative told me that there is no sensor for fastag and recovered rs. 173 in cash from me, the receipt and fastag statement is attached for reference.in spite of that my fastag account is charged with rs. 173 at khalapur and talegaon toll. The guy at extreme left toll lane at khalapur toll naka while coming from mumbai to pune is responsible for this dispute. Any way i need my money...

Approximately at 12.30am on the Pune to Mumbai expressway as some tolls were shut we were asked to pay in Cash Rs230 was paid n we crossed the toll and soon we got a message that Rs173 has been deducted by fast tag on that toll.hence we were charged Rs230+173 on 1 toll.Iv attached pictures of receipt and Pay TM message.please can this be Rectified and Rs173 be credited in our PayTM account awaiting your reply .Thanking you Mrs Palia...

My vehicle mh03 bs 2346 was charged toll via cash and fastag at khalapur toll plaza while returning to mumbai.

Your person should guide us in this... Unnecessary following is waste of time.

I have reciept of cash also and sms of debit via fastag

It happened at 21st december on 9.03 pm... Kindly credit the same immediately....

Yesterday, while travelling from Mumbai to Pune, to has been collected twice. Once at khalapur in cash of the amount RS 230 and later at talegaon for RS 173.

I even showed the receipt to the person at talegaon toll naka but still the deduction of additional RS 173.

This is a clear double payment and attaching receipts for the same of double payment done yesterday.

Please refund the amount of RS...

Dear Concern
Today I had crossed brijghat toll plaza at timing 2:20:34 PM dated 26/12/19. When I reached at toll booth person who was deployed at booth said that your fastag is not working showing error in the system.you have to pay the toll tex by cash.I said to him I have money in my paytm fastag wallet try to take the toll tex by my fastag but he said same again.I gave him 55 rupees cash him to as a toll tex.vehicle no UP16BX6910...

I was charged toll fee incorrectly. My vehicle number in gj-05-jm-6838. I was charged rupees 75 because of fastag even though i took the left most lane which is free fof surat registered vehicles. Gj05 registered vehicles are excempted from paying toll at kamrej toll plaza.

Message i received is :

Paid rs. 75.0 for vehicle reg. No gj05jm6838 at irb choryasi on[protected]t13:36:44. For future reference toll...

I was travelling in My car no MH 46AU9676 on 25/12/19 to pune from Mumbai at Khalapur toll on expressway I paid Rs 230 for toll of both toll in cash as they say Fasttag is not on that lane. But at Talegaon toll plaza the amount is cut automatically by FastTag as Rs 173 as they didn't ask for reciept. So I paid extra Rs. 173. So I request you to repay my amount....

I was collected rs. 311 toll charges while travelling from pen to pune. Khalapur toll plaza 138 & talegaon toll plaza 173. Actual total charges are 176. First i was paid toll till lonavala exist 138... After finishing my work at lonavala i rejoined express way... My question is, if i am using same route by paying toll at 2 places... Then why i need to pay rs. 311. I supposed to pay 176... Can u help me for cash back?...

On dated 22.12.2019 @9.00pm i started my journey from khalapur toll towards pune. At khalapur toll plaza i was asked to pay in cash as fastag transaction is not working and they charged rs.173/- and handed over the receipt no. 3572. When i was asked to produce the receipt at pune toll i produced the same and moved out. When i exit/ moved out from there my fastag message instructed regarding deduction of rs. 173/-. At 11.00pm once again i...

As reference above subject i have LCV vehicle & i am using axis fast tag from 2016 but excess toll amount debited from my fast tag from last 1 years after many complaints register to axis fast tag they said the aquire bank of MUMBAI PUNE EXPRESS TOLL PLAZA not resolve this issue after providing vehicle documents, images, so we are not able to solve the problem so try to sort out issues as early as possible vehicle no. MH04HD9229
Regards...

Ref.: Customer ID :[protected] & Wallet ID : [protected]

I would like to inform you that i charged twice at Lonawala Toll Tax i.e. Cash Rs.230.00 & also deduct
Rs.173.00 from my Fastag. I enclosed both my wallet statement as on 19-December-2019 as well as
Cash Paid Toll Tax receipt.

I request you to credit Rs.173.00 in my fastag asap or else i will take this issue to media with concrete proof.br...

During our travel to lonavla on 16 dec 2019, it was smooth as there was no installation of fastag machines at khalapur toll plaza. So we paid in cast rs. 173. While returning also on 17 dec 2019, at khalapur toll plaza, we were informed that fastag is not available and hence we paid in cash rs. 173.
However, same amount rs. 173 has been deducted from fastag account.

If there is deduction from fastag, this should have...

Dear sir/madam,

I travelled on mumbai pune expressway on 15th dec 19. The toll plaza deducted rs. 173 at talegaon toll plaza transaction time 10:11 hrs, transaction id [protected] & while returning from pune deducted rs 173 at talegaon toll plaza transaction time 18:45hrs. Transaction id [protected] from the fastag account when i have already paid toll in cash rs 230/ each time. And after deduction from fastag account i did...