IRB Infrastructure Complaints & Reviews

I came from Pune to Mumbai and twice toll was collected. Below are both the receipts.
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INR 203 toll debited from Tag 3XXX0220 for vehicle no. MALPA813LMM122677 AT Talegaon Toll Plaza on 22/04/22 08:36. Avbl Bal INR760.3. IDFC FIRST Bank
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INR 203 toll debited from Tag 3XXX0220 for vehicle no. MALPA813LMM122677 AT Khalapur Toll Plaza on 22/04/22 10:01. Avbl Bal INR557.3. IDFC FIRST...

Hi,

I was charged double fare by the toll team at Khalapur, Mumbai for my journey to Pune. I have fastag which has worked in all the tolls including my ongoing journey towards Mumbai at Khalapur toll on 14/04/2022. The machine at toll was not reading when I entered the toll at 14/04/2022 @ 18:35. I am having the necessary balance amount in my tag wallet.
I henceforth request to refund my ongoing journey on 14/04/2022...

10 april 2022
Mumbai to pune
Double toll at khalapur toll plaza have been taken saying no balance in fast tag. Cash taken as Double with fine 406 Rs.
Attaching details.
Please take action as many people facing this issue. Return my money 406 Rs immediately.
Thank you
Shirish Kulkarni
[protected]...

Hello Team,

I travelled via the Mumbai-Pune expressway, and the toll amount was deducted from Fasttag at the Khopoli toll naka, although I paid over 400 in cash.

My fastag transaction details are mentioned below.

Transaction Number: 0100B[protected]...

Dear Sir, In 26 September 2018, I have requested to remove the waste material and shaly white waste soil dumped in my land. Even several reminders also been sent to the concerned grievance cell. Since then I didn't get any reply nor any action to remove the waste dumpings. Please i request you to do the needful at the earliest or i have to go to the local police and launch a complaint.
Please take a note on my request since 2018 i...

I am traveling on NH 211 solapur dhule national highway and I have enough balance in my fasttag account still all toll on High way has reject and asking for double toll...if I have enough balance in account then why I would pay double toll... Also all staff is behaving rudely and carelessly.please take note of it.if your systems are not compatible to carry load then close the toll plaza....

I had paid Rs 203 at Khalapur Toll Plaza on date 27.03.2022 12:47 hours via my IDFC fastag but since my Fastag balance was less I paid another Rs 203 at Talegaon Toll via credit card at 13:33 hours instead of Rs 67.
You are therefore requested to refund excess amount charged....

Team,
On 26th March 2022, i was stuck on expressway (on lonavala bridge) for almost 2.5 hrs due to chemical spillage near amrutanjan bridge. I was suppose to attend my uncle's first death anniversary rituals which i could not as i did not reach on time. On that bridge, we had to take U turn and come back untill the start of the bridge and take NH48 (old mum-pune highway) until khopoli. The NH48 was also packed with heavy traffic....

I travel from Lonavala to NaviMumbsi on 21 March 2022 at 15.28 Hrs when I cross the toll plaza collector Id. 26949 ask me to pay Rs. 406 I have fasting in my car. Due to heavy tragic I can’t arguments either the collector. Display showing insufficient balance but I haveRs. 178 in fastag balance it should be adjusted when I recharged again.
The collector lady not understand and compel to pay Rs. 403...

Travelled Mumbai to Pune via Expressway on 19th Mar 2022 by car MH12SY0190.
Paid ₹203 via Fastag at Khalapur toll plaza - refer attached receipt.
At Talegaon toll plaza the attendant wrongly informed me that the balance was insufficient and again charged me ₹203 by cash. You wanted to took ₹67 but rather you taken ₹203
Reference - Talegaon toll plaza Lane no. E05.
Trans.no.- [protected].
I request...

Morning 5:45 a.m there is a line Toll plaza of more than 5 kms.
Waiting time of more than 25 minutes.
What's the use of expressway.
I work have travelled on normal highway itself....

Travelled Mumbai to Pune via Expressway on 18th Mar 2022 by car MH02CL8374.
Paid ₹203 via Fastag at Khalapur toll plaza - refer attached receipt (sms).
At Talegaon toll plaza the attendant wrongly informed me that the balance was insufficient and compelled me to pay double user fee ₹406 - refer attached receipt. Transaction num [protected].
After reaching home when i checked the sms received post payment at Khalapur...

I travelled from Pune to Mumbai via Yeshwatrao Chavan Expressway on March 17th 2022. I crossed the Talegaon Toll at 15:55 where i was charged Rs. 203/-. I had to halt for a meeting at Khopoli for few hours and resumed by travel to Mumbai at around 19:30. I crossed Khalapur Toll exactly at 19:43 on same day where I was again charged Rs. 203/- when it should have been only Rs. 67/-. Thus i was charged double the toll and request the IRB to...

On 6th March, 2022 while travelling from Pune to Mumbai I paid toll in Talegaon of INR 203 which got deducted from my fast tag (attached is the details of the transaction). I khalapur toll plaza remaining amount (ideally which should be 67/-) was not deducted from my fast tag automatically. The person near the barrier told me there is not sufficient balance in my fast tag (which was also not true as i have sufficient balance). So i asked...

Toll was deducted twice on same day for mumbai pune expressway talegaon toll plaza.

Amount deducted twice is 203 INR

Transaction ID- FT[protected] Time 22:50:15 date- 06/03/22
Transaction ID- FT[protected] Time 17:23:45 date- 06/03/22

Please look into this asap

Vehicle number- HR07X2364...

Dear Sir,

I am travelled from Mumbai to Satara on 30/01/2022 and Khalapur Toll Plaza deducted amount of Rs. 203 and at Talegaon of Rs. 67.

Therefore i have checked my Fast Tag when i saw fast tag statement another Rs. 394/- deducted on 4/02/2022 from my Fast Tag captioned under Debit Adjustment. But I am not travelling on that day from Khalapur Toll Plaza. Please credit the same amount on my Fast Tag Account.br...

On 19/02/2022, I was travelling by GJ 05 car through choryasi toll plaza which between Surat & Kim. GJ05 car should not deduct toll from till toll. Total for 120 is deducted....

Despite free passing of Bardoli passing of my car GJ19AA9779 Rs 80 deducted at Kamrej Choryasi Toll plaza.
Details are
HDFC Bank FastTag deducted: Rs 80 for Vehicle No: GJ19AA9779 at: IRB Choryasi on:[protected]T18:00:20

Request ro refund the same

Thanks...

I was traveling on 21.02.22 from Pune to Mumbai, I arrived at Talegao toll plaza in the morning at 6.08. I have a fast tag account (ID number is [protected]) so I used the fast tag lane. The machine was showing insufficient balance as the reason, so the operator charged me 540 rs at that point I paid the charge & arrived home after that I checked my account balance which was Rs 956, so the problem was in the machine. I had to pay an extra...

Sir, my vehicle, car no MH12Kj3903 travel from pune to navi mumbai on date 21 Feb 2022 at morning, my total toll charges cut from fast tag is as rs 203, rs 67, and rs 40
Ahe i return from mumbai on same day 1. Vashi toll rs 40, 2. Jhala our toll rs 203 (INR 203 toll debited from Tag 3XXX2080 for vehicle no. MH12KJ3903 AT Khalapur Toll Plaza on 21/02/22 14:52. Avbl Bal INR181. IDFC FIRST Bank)
Again rs 203 toll cut at talegaon...