Jabbar Travels — dropped not in the mentioned bus stop at 10:30pm

Hi
I booked jabbar travels on 27th august from bangalore to chennai. I have my drop location as tidel park. The bus should reach tidel park at 8pm. But he dropped me at 10pm in central railway station stop. The time was too late that i didn't get bus to go to the place i stay.
I am a girl. There were ladies with small kids. The bus driver said this is the last stop and he got down from the bus.
Cab fare was too high to offer. It was a horrible night for me. I took auto till thiruvanmiyur and cab with fare of 400rps which usually takes 11rps by bus.
What if i don't have that much money. I don't what happened to the lady with a small kid
Please take this complaint as a serious issue and take action on jabbar travels.