Jio Fibernet — No internet connection for the last 4 days without any resolution (JioFiber Complaint No: SR00001TWSGY)

Address:

Kanpur, Uttar Pradesh

Hi Team,
I wanted to update you that my jio FiberNet connection is not working for the last 4 days (Since 2nd Jan 2024) This has created lots of frustration and inconvenience for me. I raised a complaint on 2nd Jan and go the assurance from Jio customer care that my issues will be resolved within 24 hours of time. But nothing happened since then. Their field executive just calls me and give a new data. Today (5th Jan I called customer service again and they are again asking me to wait till 7th of Jan. This is a kind of harassment to their customers; I work from home, and I have already paid 6 months of recharge a week ago and JIOFiber is taking undue advantage of that. Kindly help me the resolution at the earliest or please ask them to refund entire 6 months of recharge amount which I did recently.

JIO No:[protected]
(JioFiber Complaint No: SR00001TWSGY)

Please do the needful.

Thanks,
Saurab Bajpai
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