[Resolved]  Jugnoo — fraud

I booked auto with jugnoo app on 29th november 2019 time 07:21 pm with my available jugnoo coupon says 4 km for 29 rs. My upcoming ride is accepted by driver name ravi parmar with vehicle number mp 09 r 8141. But that driver name ravi parmar did not came and he send some other auto driver with different auto number. I told him i booked auto with my coupon that shows 33 rs for my upcoming trip. That other driver started misbehaving and i told him to cancel my trip with him. I told him to cancel my trip. I know i don't need to pay him anything coz he cancelled the ride. But suddenly i got msg in jugnoo app that my ride was completed and i need to pay 33 rs for my trip which i don't even started. Clearly that driver looted 33 rs from me with help of this jugnoos. My matter is not about my 33 rs but the fraud they are doing with innocent travellers. I want consumer court to ask that driver ravi parmar who that other driver was and how he managed to pay me without even starting my trip. I didn't even cancel my ride that driver did...
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Nov 30, 2019
Complaint marked as Resolved 
Customer assistance service called me and resolved my query...
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