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Jukaso Journeys Complaints & Reviews

3.4
Last updated Apr 30, 2024
Complaints 565
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379
Unresolved
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Jukaso Journeys reviews & complaints page 8

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D
Deepak Robo
from Delhi, Delhi
Aug 15, 2018
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refund of the cancellation of the plan

Address: New Delhi, Delhi

We have purchased a plan on 10th March, 2018 for which we have sent the request for the cancellation of the plan on 15th March ( under 10 days period for the cancellation).
We have sent almost 10-12 emails to them, however haven't got any response from them,
Have visited their office also 2-3 times, but they do not bother at all regarding the refund.
It was stated by them, the refund will be processed within 90 days...
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Jyoti Dhyani
from Delhi, Delhi
Aug 14, 2018
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cheated with false commitment

Address: 201301

I was called on 5 feb 2017 stating that i won lucky draw of jukaso journeys.
In that i was offered 2 Nights stay in select destination and some VLCC vouchers and scratch card. But to avail all this they asked me to with there Mehrauli in there office with my spouse.

I visited on same day. After visit they started explaining there membership. As they asked INR 100000 for membership, we denied to take the same. Then offered...
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sanjeevkr81
from Basi, Punjab
Aug 4, 2018
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company not refunding for cancellation of membership contract

Address: Panchkula, Haryana, 134109

My contact number is 120381 with names sanjeev kumar and jyoti and this membership was purchased from jukaso through mr. Ankit and ms. Sujata from sagar ratna sector 9 panchkula on feb 25th 2018 and put cancellation request on 6th march 2018 within 10 days look-up period of cancellation as per written in contract after knowing that we were highly misguided with modified information and false statements by simran, sujata and ankit in the meeting....
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Jatin Manchanda Monika
from Kaithal, Haryana
Aug 3, 2018
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refund of my id 115525

Address: Panchkula, Haryana, 133301

Jatin here from chandigarh
My jukaso id number 115525
My contact number is [protected], [protected].
I cancel the membership on 5 feb 2018. Ur executive said that u will get ur money in 90 working days but its 6 months. M not getting my money back. I purchased the membership from mr ankit from panchkula sagar ratna sector 9
Plz do the needful
Thanku...
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sameer maheshwari
from Delhi, Delhi
Aug 2, 2018
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my dae login

Address: New Delhi, Delhi, 110017

I have been a member of Jukaso from last 3 years with id M0104036.
They promise to give DAE login with their membership.
I have to make journey plans outside India and have been continuously calling them including their customer care executive like ANISHA and ANJALI but they are making a fool of me from last 2 months.
I will loose significant money if they don't provide the same.
Kindly help me with this or I'll...
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Hi,

On Date 19th March, I got a call and informed that I won gift card and they ask me to visit a restaurant near to my location in Panchkula (HR).
I visited there with my wife.
I was attended by 3 people (Ankit, Neelam and Bharti Rana), they shared all benefits with us about their 5 years mini package. and finally I purchase 5 years mini package in 69K.
After 2 days on 22nd March, I requested for cancelling...
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akash3gupta
from Delhi, Delhi
Jul 27, 2018
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not refunding 80 thousand rupees of cancellation of application

Address: 122001
Website: jukasojourneys.com

I am complaining about the refund of my withdrawal application

Details of my membership are:

Membership ID is 120136
Member Name: Pinky Devi
Registered email id at Jukaso: [protected]@gmail.com

As per the contract, I can withdrawal my application within 10 (calender) days and they should refund money within 90 days.
I bought this membership on 24-Feb-2018 and I started my...
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aj281200
from New Delhi, Delhi
Jul 27, 2018
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holiday membership promise

Address: Gurgaon, Haryana, 110077

Contract id - 134382 i got welcomed on 5th july 2018 but when i called customer service the next day nobody answered (I called 12times). The service is not at all good and all they do is make fake promises. Horrible decision that i made. I emailed about cancellation on 8th july but no confirmation from them. I would like to cancel my membership as i have processed the cancellation request within 10days of service acceptance (As per the contract)....
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bcjoshi77
from Chennai, Tamil Nadu
Jul 25, 2018
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cheque bounce of refund amount

Address: 122001
Website: jukasojourneys.com

Hi all,
I had taken membership of jukaso by journeys in june, 2017. I did not get any service from them and after a lot of struggle, i got a 3 months post dated cheque as refund. I deposited it two times but on both the occasion it got bounced.
I am proceeding to file "criminal case" against them but though of writing to this forum also as i see some of the resolved cases here.
My membership no was 77499.
br...
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Suneel Mundra
from Mumbai, Maharashtra
Jul 18, 2018
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3 yr holiday package - return of money

Address: 380015
Website: www.jukasojourneys.com

Ahmedabad Branch offerred the 3 yr holiday package with lots of commitments and assurances including all to be documented on a stamp paper in November, 2017. Mr Vivek Rai, Sonu Singh and Ms Jainam Shah had promised all that. Lots of emails and whatsapp messages exchanged, including Ms Payal Khanna from Delhi Office. They dragged the issued for quite some time saying they will get the approval of what all has been assured/ committed. Finally...
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Nthak047
from Milak, Uttar Pradesh
Jul 13, 2018
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regarding refund against cancellation of my membership

I have cancelled my membership way back in February 2018. And till date no refund is processed.
Each time I call I get the same reply that it's in process and customer care department denies giving the account department number.
Its been months and I am really fed up following up for the same thing.
Request to issue refund process at the earliest....
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rahulashu1987
from Delhi, Delhi
Jul 12, 2018
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very bad property and wrong commitment by jukaso persons

Address: Gurgaon, Haryana, 122001
Website: jukasojourneys.com

I planned with family for dhramshala, after 11 hrs long drive, visited Jucaso Palace Dhramshala Hotel.. i was surprised to see that hotel.. small, dirty...very bad condition of bed and tables... i never seen that kind of dirty hotel in my life..

They told hotel will be 3/5 Star.. it was like helll... i never recommend Jucaso property ..specilly Dhramshala..

I SPEND 2 NIGHTS IN ANOTHER HOTEL WHICH WAS AWESOME...
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prasann002
from Bengaluru, Karnataka
Jul 9, 2018
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no vacation benefit given even after so many request.

Address: 560093

I am Khushboo Jaiswal Contract ID-21609 and Traveller ID97302. I am completely paranoid calling several times to Jukaso and DAE customer support for my reservations. I have taken the package from them in June 2016 and ever since then I have been counting on them for my several reservations, to which they completely deny either saying there is no availability or by disconnecting the call. I travelled to Dharamshala and asked them for accommodations...
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A
aj281200
from New Delhi, Delhi
Jul 9, 2018
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holiday membership

Address: Gurgaon, Haryana

I got welcomed on 5th July 2018 but when I called customer service the next day nobody answered( I called 12times). The service is not at all good and all they do is make fake promises. Horrible decision that I made. I emailed about cancellation on 8th July but no confirmation from them. I would like to cancel my membership as I have processed the cancellation request within 10days of service acceptance( as per the contract) and DO NOT OFFER...
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toptushar
from Ahmedabad, Gujarat
Jun 29, 2018
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non receipt of cancelled membership fee

Address: Ahmedabad, Gujarat, 380015

To, journeys resorts pvt. Ltd.
Con. Id–99162

As i had taken jukaso membership on 10/11/2017, total paid (Through card) rs.1, 31, 000/= to jukaso. As we had mailed them to cancel my membership on 13/11/2017.

Reason of cancellation of our membership, all fake promises & even verification call is handled by your sales team. Every time we are getting answer that it is under process. We have not received...
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Ishan Rohit
from Dehra Dun, Uttarakhand
Jun 27, 2018
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have received membership cancellation request email today

I was asked to sign on a blank feedback form when i went to jukaso journeys office at gurgaon (Near ginger hotel). Later on an employee wrote on that feedback form that i want to request cancellation of membership. I received an email regarding cancellation today. On enquiring from customer care, i got to know about this reason. I have immediately asked customer care not to cancel my membership as i will lose 41000 rupees in that case. I...
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Sapna95
from Noida, Uttar Pradesh
Jun 27, 2018
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terrible refund process

Hello team,
I have availed a membership plan from you in january in name of Sapna and Ashish Aggarwal and gave request to cancel the same with in 2 days.
As per your policy, your so called 90 working days was completed in may but still we have not received our refund. It has been more than a month we are visiting your office every alternate day for our cheque but every time your people says cheque is not signed and asks us...
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Dimple Bairwa
from New Delhi, Delhi
Jun 12, 2018
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it's been a month and my membership kit has not been delivered

Address: New Delhi, Delhi, 110063

We had signed an agreement with one of your jukaso's branch in city square mall, rajouri garden in 2017. They said we will get a kit from your side of our membership.
I got to know after a month or two that it was closed, that too without informing!
It's been a year, i was trying to contact your manager but then i got to know she had also left the company.
We have a 3 year memebership with your company. And from those...
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Sandysaidpur
Jun 8, 2018
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refund of money on cancellation of agreement

Address: Gurgaon, Haryana
Website: jukasojourneys.com

On 18th Feb 2018 they called on their office. They brain wash me there and i agreed to take plan for 5 years by paying 90, 000/- by credit card.

Next day when i researched about them, i found cheated by them. So on 19th Feb 2018 i wrote mail to [protected]@jukasojourneys.com for cancellation of agreement wef from same date. Nor i had used their service till date.

I received auto mail with reference no. 1008739.br...
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Davinder Pal Batra
Jun 7, 2018
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jukaso journey fraud / fake commitments

Address: New Delhi, Delhi, 110003
Website: jukasojourneys.com

Sir,
I had received a call saying i win a lucky draw and for collecting 2n/3d complementary holidays voucher. I have visit jukaso inn, 49/50 sunder nagar, new delhi 110003 on 26th feb 18 at 8 pm. When i visited they are offering me the membership and telling all the benefits and booked 3 years travel package red season (4n/5d) of 'journeys by jukaso' worth rs. 48000/- at the time buying membership they are saying food and pick and...
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