[Resolved] Jumbo Warranty — Jumbo warranty claim | |||
I purchased me samsung new tv with jumbo warranty. With extram money on 4.10.2014 and my jumbo warranty id is 2886raman41014. Then after 10 to 15 days i realised there is black spots showing on my tv. And after few days it increase from 1 spot to 9 and the i call to jumbo service there technician come then i sow them that spots then he take the tv from my home and told me that there is a prob of display we will provide you new display panel with in 10 days. And after few days tod u the status of tv. Then i got no rply from there side so i call them on friday then on saturday then today. Every time they told me that they will call back then today they call me back and told me that we have term and cond that we will repair tv only when if it have a spot more then 9... And nothing is providing in the warranty form. And they are refusing to repair my tv now i m feal like cheated by that company so pl do some thing ther phone no is[protected] and [protected] plzzz do some thing. Help me. They are not solving my problem Was this information helpful? | |||
Complaint marked as Resolved
on 17 .2.2015 they come on my home and take my tv for repair ...thank you..let c now when will the give it back to me ... Jumbo Warranty Service customer support has been notified about the posted complaint. Feb 14, 2015 Updated by raman gopal they repair my tv and deliver it after 3 or 4 day of complain and after 15 to 20 days same problem appear in my tv then i complain on 20 jan 2015 and till now onone come to take my tv continuously i m calling them and they are refusing my call or telling me the will call back but never call.and i send them many email to on email they are blackmailing me to del this add only then they will take some action.and now this is the status of my tv.i am calling them continuously several times a day but no proper responds from there side .as its 1 months past it i dot even know they will come to repair my tv or not ...which is very disgusting attitude from there side .and irritating me lot.i call them 2day 25 times but the didnt attend my call .and sms me (wait for 2 hrs our business head is talk to you after that we take dicision) and after 3 hrs no call from them then i try to call them and they didnt attend my call | |||
 7 Comments | |||
Comments
i had got service from jumbo they have done in 3 days, thanks
Reply
jumbo warranty they are just making a fool of people .they take your money on a name of warrenty and provide you nothing ...and just increase your trouble ...
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Dear sir we are provide service in AGRA, ALIGARH, ALLAHABAD, BAREILLY, KANPUR, LUCKNOW, SAHARABPUR, VARANASI in U.P. if do not have service near by than customer have to take their led tv Nearest Location. this is team and condition
Hi Drupad Gajjar here,
I Pursed Jumbo warranty in Mumbai, in 7 days my led tv is fired reason of voltage Fluctuation, after that i call to customer care[protected] of Jumbo Warranty, my complaint is attend in 24 hours but according to jumbo warranty terms it not covered in warranty but i Request to them, After That Jumbo Warranty take Great Decision he was solve my Problem and and replace my defective part without any payment and worry, i always refer to another for Jumbo warranty.
I Pursed Jumbo warranty in Mumbai, in 7 days my led tv is fired reason of voltage Fluctuation, after that i call to customer care[protected] of Jumbo Warranty, my complaint is attend in 24 hours but according to jumbo warranty terms it not covered in warranty but i Request to them, After That Jumbo Warranty take Great Decision he was solve my Problem and and replace my defective part without any payment and worry, i always refer to another for Jumbo warranty.
Dear sir,
I have Purchase on television of Sony LED 50 " and done jumbo warranty as per attach warranty card.
First of all when I have seen lining in bottom in LED, I contact jumbo warranty person, he was visit my home and tell me we have to pick this led to our service station, I ask him what is Problem, he told me, we can not say anything without open led, I told him sir if you some doubt in TV for damage please open here and show me otherwise do not tell it is damage after reach your service station there is not any single mark on screen you can also see in attach zip (tv before send service station)
Finally, he was not agreed and pick up television at my home on date 19/4/2017 and on 21/4 /2017 he told me on whats up you LED is liquid damage.without any further communication
he send me led at my home when i ask him problem is solve ??
deliverymen told me you do not about led, i replied him no sir, it was liquid damage. I told him
this not fair, I not given received sign.
After received led they have make damage led because they have to prove to damage piece you can also see in photos before send and after receive led in from service station
second, after few day when i trying to screen mirroring with mobile then time I have seen the led MODEL was 50W950C and serial number is not found you can see also in attach zip (card detail and system information) they have replaced my mother board.when, I ask him they told me we have not open single screw ( then why they have pick up led
Please give me decision as soon as possible
Hardik
[protected]
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I have Purchase on television of Sony LED 50 " and done jumbo warranty as per attach warranty card.
First of all when I have seen lining in bottom in LED, I contact jumbo warranty person, he was visit my home and tell me we have to pick this led to our service station, I ask him what is Problem, he told me, we can not say anything without open led, I told him sir if you some doubt in TV for damage please open here and show me otherwise do not tell it is damage after reach your service station there is not any single mark on screen you can also see in attach zip (tv before send service station)
Finally, he was not agreed and pick up television at my home on date 19/4/2017 and on 21/4 /2017 he told me on whats up you LED is liquid damage.without any further communication
he send me led at my home when i ask him problem is solve ??
deliverymen told me you do not about led, i replied him no sir, it was liquid damage. I told him
this not fair, I not given received sign.
After received led they have make damage led because they have to prove to damage piece you can also see in photos before send and after receive led in from service station
second, after few day when i trying to screen mirroring with mobile then time I have seen the led MODEL was 50W950C and serial number is not found you can see also in attach zip (card detail and system information) they have replaced my mother board.when, I ask him they told me we have not open single screw ( then why they have pick up led
Please give me decision as soon as possible
Hardik
[protected]
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