[Resolved]  JustDial.com — Complaint of jd omni service

Address:400705
Website:www.justdial.com

Jd omni team,

My name is prithwiraj debnath from the swiss laundry.com. From mumbai unit. Id no is [protected]. This is 4th time complaint against your company. (By mail)

I have received the massage from jd omni team regards the app is going top be live in next 24 hours. But unfortunately i am not able to open the link to download it. I call your no minimam 20 times and each and every one just pass on to other and take too long time. It's going on last 2 (Two) months and i paid money for 7 months.

I need result asap otherwise i have to take legal action.
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Jan 4, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response
Hi,

For any further query you can always contact our customer service team on [protected]

Team JD
Complaint comments 

Comments

Dear Sir/Madam,
I Ashish Mahajan. C/o Maa tours and travels have purchased JD Omni from just Dial(Anoop Patel Sales executive).Its almost 2 year now and none of the services offered to me has been fulfilled.I hardly can see a template uploaded to domain maayatra.com.There were various commitments made by the agent who sold me the plan for the website creation.

Commitments made to me were as follows.

1.API
2.Bus booking service
3.Hotel Booking
4.Tour packages customized booking
5.Driver tracking
6.Online payments
7.Flight Booking
8.Account Management and various others.

I have tried contacting JD Omni multiple times form last couple of months and agent on the other side always says that I'll arrange a call back and the call never came.I also have sent various emails and the response never came.I couldn't expect such a behavior from just Dial.Let me know what needs to be done here or do I need to go to consumer court to get this resolved.

Thanks Regards
Ashish Mahajan (Mr.) |Owner| Maa Tours And Travels - India
Shop No. 927 Badi omti near clock tower railway station road jabalpur 482002
Mobile: [protected] |[protected] | Landline : [protected]
Email : [protected]@gmail.com | Whatsapp: [protected]
JustDial.com Customer Care's response, Dec 4, 2017
Verified Support
Hi,

For any further query you can always contact our customer service team on 8888888888

Team JD
Its been a year since I bought JD Omni website package. They have too much of technical glitches in their website. There are too many concerns raised to the web support team out of which few are resolved after few weeks to months due to consistent follow ups and critical issues that are not yet resolved as well.

I'm facing issues in uploading the product that creates a hindrance in doing my business after investing so much, in such useless ecommerce website. Lots of time, money, energy & efforts are invested but JD Omni doesn't understand the pain of victims like me

Regards,
Zecora

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