[Resolved] Justickets — No information regarding status of tickets even after booking 5 days prior to the date

damod45

from Guntur, Andhra Pradesh

Address:

Guntur, Andhra Pradesh

Order NUMBER 81168
VIA BOOKING ASSISTSANT
Booked 3 tickets on 4th April 2016 for 8th April movie but no information yet!! Even after deducting the money n booking made so earlier as 5 days prior to movie date!! I[censored] give clarity earlier I wud have made alternative arrangements!! Poor service!! If at all u are not interested in selling the tickets to customers Then wats the need o[censored]sing ur website and booking assistant in it!! I have booked on the initial hours o[censored] released the booking option for the movie in ur website!!

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Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2016

Justickets Customer Care's response Hi Vella, Sorry for the inconvenience caused. Unfortunately, your order couldn't get processed as the sessions were sold out at your preferred theaters, due to a high number of pre-orders for the tickets and the limited seats released online. We constantly strive to increase the quota allocated for online sale. However, your money continues to remain in your wallet and you can use it for any future bookings you make with us. Thanks for your understanding and we look forward to your continued patronage.

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Comments

damod45

from Guntur, Andhra Pradesh

These people speaking very rashly that my booking transaction is failed that too after I raised a complaint today!! How come these guys respond like this n can't even listen the cusumors response n cutting the call in between!! Later on they are saying they can't refund the amount to my SBI bank through which I paid the amount n saying these SBI ICICI bank are kachada banks. These people will accept money from these banks it seems but if it comes to refund They won't do it!! Literally waste o[censored]sing this website!! All u Guys Please ensure before booking in this!! Bookmyshow Service is far better than this!!

damod45

from Guntur, Andhra Pradesh

This is my booking page

Kokonda Srikanth Sri

from Vasai-Virar, Maharashtra

Tickets not confirmed amount debited

Tickets booked on 19.05.16 and Amount debited from account immediately but tickets not confirmed...so, please provide the confirmation of tickets or cancel the tickets and credit the amount. Please take the action immediately.