Kallada G4 Travels — bus breakdown non responsiveness and late dropping

Website:

www.kalladatravels.com

Me and my wife was traveling from trivandrum to bangalore in kallada travels "ar-01-j-6491" booked by goibibo site, reference id"gobusf[protected]". Bus got breakdown at sathur toll gate at 12:15 am. When we asked driver he said another bus will come for pick up. Each time when we asked he was saying same till morning 7 am. Suddenly he said we should go in one tempo traveller and we should catch other bus from 300km far from that place.

We had tried to call both kallada and goibibo several times, there was no response. All there help line number was not working. Goibibo said they will get back to me in 48 hrs. I need refund for my money and i need compensation for food and unnecessary late which made my one day pay off.

Please take proper action for both kallada and goibibo so that they wont take passenger lightly. I heard same response in accident case also. They wont even bother to pick call.

Thanks
Ishwar
[protected]