Kalpana Travels Pvt Ltd — Bus service - misbehave by booking ofcr and helper and conduct

Address:111006
Website:www.kalpanatravelscargo.com

I have booked a bus ticket from delhi to beawar on dated 10.03.2016 from authorisied booking ofc of kalpana travels pvt ltd from khanna market, fatahpuria, near old delhi railway station, delhi. I pay rs 300/- for one seat from delhi to beawar at 4:00 pm and departure time is 8:30 pm, when bus arrived at booking office aroung 8:15 pm, bus conductor asked rs 300/- for a small lugage when i tried to contact booking ofc, bus owner (As per his statement) said we are taking rajnigandha so our uche log uchi pasand, so our luggage charges is complasary and alos hire side from other. I have small buggage of my clothes and grocery items and after 10-12 minutes when he found that extra pessenger is booked by himself he return my money forcly and said i was not allowed to travel at last stage of travel time.
I have an urgency at my home and service provider refused after booking of my ticket and return my money.


Regards,
Amit nabeda
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

In future i never travell and wont advice to others to travel from kalpana travels pvt ltd.
Whole gallery fully packed with luggage. There is no space for a single foot. Extra passengers also sitting in gallery over luggage. In lower sleeper my father who is 65 yrs of age cant sit and come out from the bearth. Bus no 8888 and seat no is s19

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint