Kamdhenu Sweets — Consumer grievance regarding poor behaviour

Address:

55, Jadavpur Central Rd , Bidhanpally , kolkata 700032

Hi, I’m here to inform regarding an incident that happened at my Local kamdhenu shop located at Jadavpur 8B bazaar, I’m a regular customer to this sweet shop and prefer this shop per any other for their unique taste in sweets, given my athletic background maintaining restricted diet, my cheat days are offer powered by kamdhunu and their rosogollas, just like anyother day I want to the shop by myself and purchased sweets worth 400 bucks so I offered a 500 rupees bill which in turn received a torn 100 rupees bill, so naturally I requested to change the torn bill which in return the shop keeper lash out at me, yelling and shouting in a loud argumentative voice that he doesn’t have time for such issues and to accepts to what’s given or return the sweets by, he spoke with such ease that I immediately realised that this isn’t the first time he has misbehaved with his customers so as an outcome I rejected the sweets which he couldn’t contemplate and then lowered his voice and lied that he didn’t have change in the first place, he was trying to play it safe when I immediately peaked his money drawer where he had countless numbers of change which he just lied upon, sadly no matter how much I liked the sweets of this shop I’ll never even visit this ship again, offering quality doesn’t mean you’ll misbehave in return and shops like these much learn to place customers needs in priority, I’ll take necessary step to escalate and educate this issue to all the fellow consumers as I herd this impudent behaviour being done with many people from this shop and now I know it first hand, I’d request to shed light on my grievance and realise at the same time that such impudence will not be tolerated by fellow customers specially the regular ones .