[Resolved]  Kamkash Sale Solutions - Fraud transaction on credit card — Fraud transaction on credit card

Address:Pune, Maharashtra

I Anita Mehta received an sms from icici stating that my credit limit was being increased & if I was interested I should send an sms to 567566. Since I was interested I sent a reply to this number after verifying (from true caller) that the number belonged to icici. I received a reply that their agent would get back to me. On 25 July I received a call from someone who identified herself as Anjali Sharma from icici, she was calling from [protected]. She took my card details after convincing me that the same were required for verification to ensure that the card did not fall into the wrong hands. She then transfered the call to her so called supervisor who mentioned that I have some rewards points worth 7, 750/- which would be expiring so they would be sending me a gift worth 7, 750 by making a transation and I wouldn't have to pay for it as it wouldn't get reflected in my bill. She said that a number would be generated for it. The generated OTP was sent on my cell phone & I gave her the number. It was only after a received an email from icici stating that my OTP had been changed as per my request that I realise that I had become a victim of an online fraud. The sale of 7, 700 had been made to 'KAMKASH SALES'. I have now been billed for the same.
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Ms. Mehta,

ICICI Bank never asks personal, account information or financial information from the customer’s. Please do not reveal your ATM PIN or passwords to anyone.
Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Hello Sir, My name is Satish Bidlan, I got a call from 'the ICICI people' on 01/Sep/2014 at 13:14 PM. He mentioned that I have some rewards points worth 7, 750/- and for that they will first be making the transactions and later I dont have pay it as it wont get reflected in my billing. He enquired about the name embossed on my card, my card details, CVC number and the generated OTP was sent on my cell phone which they asked me to tell them. On that message the name came 'KAMKASH SALES'. I checked with the bank customer number and they said that they hadn't made any such calls, and said it was fake. The amount is now billed to my card. Please help me get my money and so that the money is not credited to them.
Hi, This happened with my Father also today evening 7 PM and unfortunately he made it too late to inform me about this. He gave the complete credit Card details and 7750/ got debited from the account for KamKash Sale.
I want to know how could we report this issue where the destination number [protected] comes unreachable and no other clue about them. Is ICICI Bank can help in reverting the amount or we need to follow Police complaint protocol.

Regards,
Rahul
Bangalore
File Police complaint and file complaint with ICICI bank too. Please stay away from electronic banking.
Dear Sir (Rahul),

ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details. Refer '217137_aaac' in the subject line.

Regards,
ICICI Bank Customer Service Team

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    Pune
    Maharashtra
    India
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