[Resolved]  Kaunsa.com — Reg order id - [protected]

Address:

Tirunelveli, Tamil Nadu

Respected Concern Person I want to complain report to Kaunsa.com its online shopping site. They are using online site name of Kaunsa.com and promoting their product and showing cheaper rate on site and after buying any product they never deliver and respond either on call or Email even they never refund money what I had already paid via online transfer. I am requested you please suggest me any way to refund my money from them. I am mentioning detail what I have got from their. I Recived WING M1 Smart Phone[protected] evening 6.30 P.M via DTDC Courier. I have ordered Galaxy Note III 6 Inch 2GB RAM through your website.then i have paid the amount Rs. 7999 /- which you required. But, finely the product which i expected is not same( WING - M1 -Smart Phone) . It is entirely different (Technical Specification ) from which i have ordered. so, i need a call to kaunsa.com customer care number ([protected]). They have said to take snapshot, and mail to [protected]@kaunsa.com. I have done yesterday[protected] At 11 A.M ) itself . Yesterday they have said through phone(+91 [protected]) near about 6.25pm to send this product to following address. So today[protected] i am sending the same DTDC courier.The Courier Way bill number is D19484300. The Courier ADDRESS IS :- kaunsa.com C/o Mify Solutions Pvt. Ltd 204 - 2nd Floor, Singhal Tower Near Labour Chowk Sector 58, Noida – 201301 Uttar Pradesh ( INDIA ) . If not please refund the amount which i have paid Rs.7999/-. Here i am attaching DTDC way bill copy, Purchase Detail, Order Detail, Galaxy Note III 6 Inch 2GB RAM Technical Specification and Snapshot of the phone(WING M1 Smart Phone). Please do the needful things for me as possible as soon. Thanking you, by Joseph Arockia Raj [protected]