[Resolved] Kaya Skin Clinic — kaya clinic people are fraud and they are out rightly cheating people even after paying advance money | |||||
I have paid 17400 rs for 4 session of fractional laser underarm treatment on 28 march 2015. After completion of services kaya skin clinic doctor advised me to continue the services for better result then on 30 october 2015 i extended the fractional laser services for 4 more session and paid rs 14875. After providing 2 session of the services kaya punjabi bag clinic refused to provide the remaining 2 session by saying that my bill is not right. Additionally i have paid rs 7999 for some other additional 6 sessions as per doctors advice. I have taken 2 sessions from 6. Now they refused to give me remaining 4 session. After a lot of calls and waiting i contacted the customer care but these people are out rightly refusing me to help by saying. What is the proof that your claim is right. I have told them that doctor as well as staff is my proof But still these people are refusing to refund. After such a long tussle i have faced bitter mental agony and humiliation. I want my remaining amount back with interest. I do not want any srrvices from them now Kindly help me to get my refund back. Thanks and regards Was this information helpful? | |||||
Dec 21, 2017 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 Kaya Skin Clinic Customer Care's response Hi, we regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us and elaborate. You can alternatively also write to us with details on [protected]@kayaindia.net or call our service quality team at[protected]. We will try to resolve your grievance at the earliest. Thanks
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 2 Comments | |||||
Comments
At the time of redemption of voucher, m asked u cannot take these services. we have to spend more then 1000 to redeem stupid voucher. what rubbish voucher kaya has given. please don't make fool o[censored]r clients. u r looting people. pathetic customer care n so for ur salon staff
Reply
Kaya Skin Clinic Customer Care's response, Nov 30, 2017
Verified Support
Hi, we regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us and elaborate. You can alternatively also write to us with details on [email protected] or call our service quality team at 1800-209-5292. We will try to resolve your grievance at the earliest. Thanks
Somebody please start a twitter campaign against Kaya Skin Clinic Management and Owners so that in future nobody gets cheated. Kaya should shut down.
Kaya Skin Clinic Customer Care's response, Nov 30, 2017
Verified Support
Hi, we regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us and elaborate. You can alternatively also write to us with details on [email protected] or call our service quality team at 1800-209-5292. We will try to resolve your grievance at the earliest. Thanks
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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