[Resolved] Kaya Skin Clinic — KAYA PEEL

Khush12

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I have a very bad experience with KAYA, they are just after the money not after customer satisfaction. Incomplete information is given when you go for a service. I went for underarm and elbow peel, I was provided 5 sessions for elbow nad 5 for underarms, after 2 sesions I got to know that I have to exceed those sessions as my skin is not showing improvement, so I decided to stop the elbow peel and go for underams after 4 peels I do not see any improvement and when I asked doctor about the same she said that you have to exceed peels as it might show results after 20-25 peels. Why this was not informed at the first place they just sell sessions of 5 peels and mention that it will work. People are just fooling there its hard earned money why things are not clear at first place. I would like my money to be refunded for the sessions I have not taken yet.

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Complaint marked as Resolved

Verified Support

Sep 10, 2015

Kaya Skin Clinic Customer Care's response Dear Customer, We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter. Warm Regards, Kaya Skin Clinic Team