[Resolved]  Kaya Skin Clinic — Kaya skin services - the poorest, non-effective, way to take away common people hard earned money

Address:Faridabad, Haryana, 121001
Website:www.kaya.in

I visited Kaya Skin Clinic, Faridabad a year ago. On your first visit the people at Kaya would try to impress and show you the new make over they can do by their services. And would try to convince you to take maximum of their services and would count you with endless benefits of their services. Once you are convinced, you will have to pay the amount in one go before the beginning of service (what happened with me). Then your services begin, they will keep your appointment as and when doctor is available. if you are taking 6-7 sitting for any service, they would hardly take 10 mins in any service and for that charge you around[protected]. And once you start the service, I am sharing my experience, that my face get worst and worst with the service at kaya. If I used to complain to the doctor, they would say in addition to this take another service then the effect would come and for addition service they would say pay this much thousands. I mean Kaya people are only good in calculating how they can take money from common people. For every service they would give some points, but they would never tell that those points get deducted after some time. This happened to me and there is no way where you can complain of such things. There was not a single call and mail in my inbox. The only answer is your skin is not suitable to the treatment and hence they cant do anything. I mean what the hell doctors are doing there and if they cant judge your skin type why they have hired such doctors, which are good for nothing. I am seriously frustrated and pissed off with the services at Kaya. They wont give any guarantee and instead would turn to be worst after treatment. If anyone wants to consult kaya, I would suggest its better without Kaya only. Because you have to loose thousands and thousands of bucks to make you worst. Instead it is better to be what you are. Overall and in brief its a worst clinic, giving nothing and charges too expensive an don't you give money they are not bothered what you want and what you need. Its only the money they want and do not care about customer satisfaction. I would file complaint against Kaya in court so that other people may not get fooled as what i get. So think thousand times beefore going to Kaya clinic and if not necessary please try yo avoid and can spent equal amount in Charity. Atleast thats a better option rather than spending at Kaya.
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Aug 5, 2021
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
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Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your recent photographs with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Dear Ms. Shveta,

As discussed yesterday, we understand that you would be visiting our clinic this coming week to discuss the matter with our Doctor. Request you to please share your convenient date and time for us to facilitate the meetup.

Warm Regards,
Kaya Skin Clinic Team

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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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