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Kaya Skin Clinic

[Resolved]  Kaya Skin Clinic — Poor service

Address:560072

Myself and my family members are regular customers at Kaya Sadashiv Nagar and we are satisfied with all the services till date. Recently i got married so relocated and the sadashiv nagar branch was far to commute. As i had paid for a package i wanted to take service at some other branch closer to my location . I landed up visiting the Jayanagar branch. I booked an appointment one day prior. And i went on time . I was made to wait for 1 whole hour. The staff at Jayanagar branch are not well behaved. I had a very good image on kaya, but after visiting the Jayanagar Branch I'm so upset. It was sooo noisy like a fish market not like a clinic.
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Aug 5, 2021
Complaint marked as Resolved 
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Comments

My appointment was at 4 pm . Staff 1 said its been booked at 4.30 and vanished. Later another staff came and said my appointment was at 6pm. She was soo poor with her communication.
Reply
Dear Ms Madhumita,

We regret your less than satisfactory experience.

In response to your mail we tried calling you on register number with us, however were unable to reach you. Request you to please share an alternate number and convenient time for us to arrange a callback at [protected]@kayaindia.net

We value you as our customer and look forward to your response.

Warm Regards,
Kaya India Team,
Reply

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    1800 209 5292
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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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