[Resolved] Kaya Skin Clinic — Rude reply from the executive shraddha | |||||
Service is the secondary option because its been treated by a doctor, but this executive shardha from tamil nadu chennai nungambakkam had a rude way of repliying for any concern raised from the customer end that's me - am undergoing micro needling for rs: 60k and then discount applied with seasonal offers for which the initial bill was generated with the partial payment : 35000 to check the service, then they said you will get to know the result only after completion of all the 3 setting so when stating the send service they wer at the back of me for the 2nd setting wer as i thought it for the treatment but its completely money oriented then we end up paying full money, now me and my husband planned up to claim that money as we have this option mediclaim from my husband - so asked for the manual bill - "shardha is the person who is been assigned by kaya to say noooooo...! For anything and everything that we ask, finally asjed her for the senior person contact info or the email id to write a complaint on the same for that also she only has the answer "no"and she will provide me with the toll free number as if am uneducated not knowing the toll number - ~~~~~~~~~~~ Kaya suggestion to you as a customer : dont have such executive and loose your daily and elite customer we are no such stupid people to be listening to such unprofessional executive of nungabakkam chennai kaya - service is pathetic - thought of referring more customer to this kaya - but with this unprofessional executive - for one manual bill for my payment that i have done asked for this is my situation and your executive shardha is ok enough from my end to raise a complaint, how motivating she must be for me to raise this complaint, because of this executive you are digging your own grave for your complany kaya - issue my manual bill at the earliest or kindly loose this customer Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Ms. Benny,
As discused, we would not be able to provide a manual bill in your husbands name and the same has been confirmed by our Finance Team.
Hope we have been able to address the matter.
We value you as our customer and look forward to your continued patronage.
Warm Regards,
Kaya Skin Clinic Team
As discused, we would not be able to provide a manual bill in your husbands name and the same has been confirmed by our Finance Team.
Hope we have been able to address the matter.
We value you as our customer and look forward to your continued patronage.
Warm Regards,
Kaya Skin Clinic Team
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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We read through your review.
In response to this we tried calling you, however were unable to reach you.
Request you to please share your convenient time for us to arrange a callback.
Thank you for patronizing Kaya Skin Clinic and we will look forward to your response.
Warm Regards,
Kaya Skin Clinic Team