Kent — Fraud done by authorized service centre

Dear sir. This is nirmal from tiruppur(Tamil Nadu).last week your service reprensatative had visited our home for general check up of our Kent water purifier.he insisted us to go for AMC, which we refused & after that he purposely wrongly fitted the filters (the photos of which I had taken & sending you), due to which the main filter got choked & the filter stopped working.this we came to know when another person from tiruppur branch visited our home & he only asked us to take photos and mail to customer care.they are installing duplicate parts also the photos of which is enclosed, this is real cheating done with customers'I suggest you to take serious action against them because of whom your goodwill is at stake, please inform me what action you have taken since I'm planning to do a case at consumer court Also.my mobile no is [protected].the authorised servicer name is PERFECT SERVICE at coimbatore


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