Kent — Not providing proper services during mc period.

Address:Kolkata, West Bengal

I have a MC for my Kent water purifier dated 27.7.13 model no is grand[protected]. During my MC period the filter of the machine was replaced with a new one but within ten months the filter was damaged along with the RO.when called for service the agent refuses to explain anything and behaves badly telling to talk at service centre.They claim no guarantee to a part they placed within a, c period.they have only one answer to get a new MC.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr.Rungta,

we deeply regret the inconvenience caused. Thanks for providing your contact details. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information