901-A.Meghdoot.lokhandwala.back road.next to oberoi sky heights.andheri west, Mumbai City, Maharashtra, 400056
We are tired of kent ro. After 1yr of warrantly.. We started getting calls for amc n we did. They (Mr. Ratnakar gave us amc saying everything is included and. Now everytime kent ppl come and ask for[protected]/- and we r tired paying them amount.. They only tell us about the product which is not included in amc. Every 6months they ask for 3780/- for change of filter. So total we are spending 10000 to 12000 and if we refuse to pay our filter will not be working. Every employee is working privately too. Plz help us
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Kent RO Customer Care's response Dear Sir,
We sincerely regret the inconvenience you have faced. Please allow us to make it upto you as we believe in complete customer satisfaction. You can share your details via private message or at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected].
Regards,
Team Kent
Verified Support
Jul 24, 2019
Kent RO Customer Care's response Dear Sir,
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment