[Resolved]  Kent RO — amc not honored by lucky

Address:

Pune, Maharashtra, 412101

We took amc from lucky enterprises, authorised kent services
Add. Shagun building, shop no. 15, near lekha farms, kiwale pune 412101 on 11 march 2018 for an year.
Amc explicitly mentioned the parts - all filters and all electronic parts.
However when the filter stopped working on 9 nov 2018, we called them and the executive after replacing the filters said that the filters are not covered. We showed him the amc but he said that different filters needs to be fitted if it is replaced under amc. I told him we already mentioned that machine is under amc then why he is making random excuses. He left saying that he will come back and take away the filters. This is cheating as while taking amc they mentioned everything and now denying the parts and services