Kent RO — AMC purchased but service not being provided

Premkent

from Kolkata, West Bengal

Apr 18, 2023

Address:

Tower 9/11G Diamond City West, 18 Ho Chi Minh Sarani, Kolkata 700061

I have purchased AMC from NC Sales and Services. Alipore, Kolkata on 14 Feb 2023, but they have not provided the set of filters I am entitled upon purchase of AMC. Also they are not all attending my service calls.
Kindly help on this matter.

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Comments

Kent RO Customer Care

from Noida, Uttar Pradesh

Apr 20, 2023

Verified Support

Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Premkent's [Complaint's author] reply, May 13, 2023

Still no solution provided to me, no service engineer visited to my home, no contact has been made by service personnel. Kindly provide a solution. my kent water purifier is not working now.