[Resolved]  Kent RO — AMC related concern

Dear Sir,

I have KENT PRIME MINERAL RO - KR[protected]

My registered mobile number is [protected]

Issue 1: I had purchased AMC on 22 October 2021, but it does not reflect anywhere in the application. Also the customer care has no information about it.

I had made payment of Rs. 2000 to Kent, here are the details
Payment Idpay_ICIvCV0QBng6ZF
MethodWallet AmazonPay
Paid On22nd Oct, 2021

Please confirm the same

Issue 2: The motor of my machine was slow, so the technician replaced it and I had to pay Rs. 2650 for this. Although I SHOULD NOT HAVE BEEN CHARGED because the machine is in AMC.

So, please
1. Check the AMC and start reflecting it on the application at the earliest
2. Revert back the machinery amount of Rs. 2650 at the earliest