[Resolved]  Kent RO — amc void out of delhi

Address:

Khordha, Odisha, 751030

Dear Sir/Madam,

I have shifted from Delhi to Bhubaneswar Odisha on 01st October 2018 on official purpose. I have taken AMC for KENT RO Super Plus Machine on[protected] which is valid till[protected]Attached is the screenshot for your reference). Now when I have requested for re-installation in the new place where I have shifted and your customer care representative were stating that my AMC is not applicable as it is only for NCR region.

Now my question is that while taking AMC neither your KENT representative told me that my AMC valid for NCR only nor in your AMC terms and conditions/invoice it is mentioned clearly that AMC valid for NCR region only. As far as my understanding that once the AMC has been taken on the product of that country it is valid in entire country irrespective of states.

If this is that case then I have to take the shelter of law/consumer court to put forth my voice to justify my situation and needful in the favour the consumer.

Yours sincerely,

D Gopal Donald
+91-[protected]