[Resolved]  Kent RO — cheated by raindrop services authorised by kent

Address:Bommanahalli, 560068

I had problem with my filter and called kent customer care who sent technician from its authorised service centre raindrops services, bommanahalli, bangalore. The technician asked us to get amc done for 8500 after which he changed the membranes/pipes and took the old ones. Still the filter is not working properly. He didn't even mount the filter back on wall and left saying he will come next day. Its been more than four days, he or the raindrop centre guys are not picking the calls. No one showed up. We are cheated with amc amount and want kent to look into this matter seriously.
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Jun 15, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Kent RO Customer Care's response
Dear Ma'am,

As discussed, Hope this concern has been addressed and resolved. Please feel free to contact us in case you need any further assistance

Regards,
Team Kent
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