[Resolved] Kent RO — cheating

maddy.sudhan sudhan

from Delhi, Delhi

Address:

560075

The annual maintenance cost is so high, with service maintenance contract it comes to about 50% of the cost of the r. O. Every year. The candles are priced so high that it has become prohibitive now. The candles are not available in the open market. The manufactures are taking consumer for a ride by not advising in advance the maintenance cost per year.
I have ended paying 5000

Was this information helpful?

No (0)

Yes (0)

May 22, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Apr 13, 2019

Updated by maddy.sudhan sudhan The Annual maintenance cost is so high, with service maintenance contract it comes to about 50% of the cost of the R.O. every year. The Candles are priced so high that it has become prohibitive now. The Candles are not available in the open market. The manufactures are taking consumer for a ride by not advising in advance the maintenance cost per year.

Verified Support

Apr 14, 2019

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Apr 15, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance

Regards,
Team Kent