[Resolved] Kent RO — company's products are not durable. its a fact.

mani puri

from Delhi, Delhi

Address:

New Delhi, Delhi, 110087

Yesterday a technician named mr. Anand came for my ground floor kent ro. He said that filter has to be be replaced after every one year as its life is this much only. Today, the same technician came for my first floor kent ro and said that filter life is only six months. His motive is always insisting the customer for changing filters. Just see, within six months, company's part has to be changed. This is the product supplied by the company. So, its my humble request prefer any other ro rather than kent. Earlier products supplied by the company were durable. Ow the company after getting its name famous is going down. Even dealers of today suggest to purchase other ro system than kent.
Really did a blunder in purchasing this latest model of kent ro

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Jan 22, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Kent RO Customer Care's response Dear Sir,

We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Please send your registered contact number, machine serial number and complete address details via private message or at [protected]@kent.co.in Alternatively, you may call us at +91-[protected].

Warm regards,
Team Kent