[Resolved] Kent RO — Complain about products

cs nitu agarwal

from Kolkata, West Bengal

Address:

Howrah

I have installed all parts in my RO filter such as PUMP, RO, SEDiment filter, UV, CCB etc in the month of June 2020 ... It all cost to me about 8000 rupees...PUMP cost was 3500 ..But PUMP is not working properly... Now customer executive are saying that i have to again install the new pump which ll cost to me about 3500 ... Now it's the month of march ... Service is poor and products are also not genuine... Please do something in this regard...

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Aug 9, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2021

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent