Kent RO — Complaint against Raindrops service, Bangalore

Address:Bangalore, Karnataka

We had taken AMC for our kent on 29/1/15. Thereafter all the filters had to be replaced. This was also done on 29/1/15. But the technician did not have 1 filter. He promised to come and fit it next time. But has been more 1 1/2 months now there has been no response from their end. In spite of repeated reminders and call - they promise to resolve within a next day. But guess their 'next day' has still not arrived. So disappointed. It is 17/3/15 today. Should not recommend Kent to anyone, as their after sales esp after AMC is very poor.
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Kent RO customer support has been notified about the posted complaint.
Mar 24, 2015
Updated by Gayatri Suresh
The complaint is still not resolved... So we r drinking unpurified water... :(
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Still the complaint is not resolved!
Dear Suresh,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent
Still waiting for your reply... No response from your end!

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