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Kent RO — complaint

Since last 1 month we had been complaining about our Kent water purifier but the problem is not getting resolved. Also the technician from Bhilai (Chhatisgarh) service center visits after 2-3 days of logging the complaint. Is this your target for complaint resolution? Can you please get the issue resolved. I have logged complaint through facebook portal again 4 days back, but they are not bothered to solve the problem. Does Kent thinks that customers don't have any other option????
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Dear Nikhil,

Your complaint is under process. Kindly cooperate with us. We will revert shortly.

Warm Regards,
Team Kent
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    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
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    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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