[Resolved]  Kent RO — Complaint on technician david @ nalgonda

Hi,

I would like to give a complaint on the technician by name david and his mobile number is [protected], please find the below complaint details:

• david was the person who installed the product and he gave his number as well and my parents don’t know anything and contacted him for the service so instead he educate them to contact customer care he started addressing the issues
• and collecting money from parents, it happened around 3 times.
• i have called the customer care number yesterday “[protected]” and explain on this issue completely after wards i was promised that i will get a call back but till today no call or complaint raised on this,
• i have made a call again today to customer care and came to know nothing was registered after i spent my money and time around one hour, this is really unacceptable,
• now i want serious action to be taken on that technician who is cheating my parents. Product is under warranty.

Please find the blow registered mobile number and address

Mobile number : [protected],
Radhakishan,
6-3-449, ramgiri, nalgond,
Pin - 508001

Thanks & regards,
Lenin
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Nov 18, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
Kent RO Customer Care's response
Dear Mr.Radhakishan,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm regards,
Team Kent
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