Kent RO — damaged machine with worse customer service.

Address:

Kolkata, West Bengal

I bought Kent RO on 9/8/14. Unfortunately just after a few months, the machine started to malfunction perpetually. On repeated calls to the customer service numbers, a technician would come for repair, but the would again stop functioning in about 2 weeks time. My machine is still within its warranty period and I would seriously insist in replacing my machine for a new one. With my experience so far, I am sure that I was duped by Kent by selling me a pre- damaged product in the name of a new one. I want to get rid of this machine and get a new replacement or my money back. I am sick and tired of this nuisance called KENT!