| Address: | No 44/5 veera chetty street, pulianthope, Chennai 12 |
Dear sir
I brought Rs. 18000 Kent pearl purifier on 04.11.18.
I changed all the three motors on 26.01.20 for that I paid Rs. 3750
I additionally add a filter outside on 28.07.20 which worth of Rs. 850.
Also I paid Rs. 2800 and changed my pump on 30.10.20. which is done within 2 years of machine purchase. I sent a mail regarding this issue 17.06.20 on Kent service but no action has been taken towards my complaint.
Totally I paid Rs. 7400 for this purifier beyond that the purchase value.
But still my purifier is not working. I have registered for service call. One of the technician came and told that I have to change all the three filters and board which worth of Rs. 5500.
If i paid this Rs. 5500 then this year I totally paid Rs. 12900 for Rs. 18000 purifier. Is this acceptable?
Regards:Nigitha Was this information helpful? | 
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