[Resolved]  Kent RO — Defective machine - demanding repair since purchase - no solution till date

Address:

560068

Dear sir/madam,

I made the biggest mistake of my life when i purchased kent ro supreme from sukhmani water world in bhatinda (Punjab) dated 9th may 2013 and spent inr 17k on this useless machine

Since i have purchased this machine, after the initial warranty period, the machine has consistently given us trouble in terms of breaking down/defective functioning and very poor after sales service

Till date i have spent inr inr 13, 970 on this machine within three years of purchase on this defective piece. I have got all the bills safe with me as an evidence of the same

Added to it, the service is too very poor and pathetic at bangalore. Here at banagalore, it has broken down four times within three months from may 16 to august 16

This has been a nightmare experience and i would not certainly recommend kent ro to anybody

I request you to replace this useless machine and give me a new one as replacement