[Resolved]  Kent RO — Defective parts replaced

Address:

SOMNATH ROY, GOLF LINK APARTMENT, FLAT NO. I / 2, 50 CHANDITALA LANE, KOLKATA - 40

It has been bought to your notice that I had replaced all the filters in the month of April 2021 (11.04.2021). In the month of December 2021, I faced similar problem what it was shown in the month of April 2021. I lodged complaint vide request No.[protected], Dated - 22.01.2022 and service engineer came to my residence and he told me that it's need to replace all the filters again which has been replaced in the month of April.
My question is whether the life span of filters is 9 months only?
If yes, then how the same filters required to change after two years of Installation. We have purchased parts from your Authorised service centre then why it has not last 1 year.
Today I lodged complaint vide request number[protected] and MC Industries, Kolkata assigned their service engineer to look into the matter. Now the service engineer told me that the motor also require to replace.
If this things are going on then how can we continue relation with your company?
Really very disappointed.