[Resolved]  Kent RO — Engineer asking for money without checking the machine

Address:Kavii agencies

Our Kent RO machine was not working and so we requested service in kent app. A person named Senthil contacted us from kent . He asked for ₹4000/- without checking the machine. In the phone call itself he asked for money. After 2 hours, another person from a local service center other than kent contacted us regarding repair. It seems senthil who is a kent engineer shared our number to another company for service. We are very much upset with kent for the pathetic engineer who haven't even cared to check the machine.
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Jan 27, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
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Dear Customer, we've been updated by our team that your concerns have been addressed. Thank you for your support. Regards, Team Kent

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