Dear Kent,
This is to inform you that from the last few days I have been very frustrated with KENT service because I am not getting a proper solution and feeling KENT is only looting and doing fraud.
Case 1 : 11th Dec' 2022, I asked for a service request and the service engineer visited and told us filters need to be changed as. Service engineer changed the required part in Sector - 4, Gurgaon and I have paid the full amount of all the filters. (Bill attached)
Case : 2 : I moved to Ahmedabad from Gurgaon on 1st April, and asked a service engineer to check as the water taste was not good. Ahmedabad service engineer informed us your filter is not working properly, as Gurgaon KENT service engineer installed the old part (year of[protected]. because of old parts it's required to change otherwise your RO will stop working soon.
My concern is here KENT is providing trust on TV ads and websites but behind KENT or thair engineer is doing fraud. I am really unsatisfied with your service. I called customer service but did not get any solution.
My request is please replace the faulty ro membrane and filter and waive off the amount. I will not pay any amount because of the KENT engineer fraud service. Was this information helpful? | 
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