Good day,
My Kent Qnet RO display screen was collected by the Jamnagar Kent technician in the month of Jan 2021 and this is August 2021 - the screen has never been replaced. It is understood that the new screen that was sent to the technician for replacing has been misplaced by the technician.
As a customer I ask your goodselves why am I being harassed for the fault of your service franchise "Real Agency, Jamnagar".
I have below ticket numbers which basically displays the lackadaisical attitude of the company towards resolving customer complaints.
No matter how much I want to avoid, it is imperative that I must raise the concern on the public domain and file a consumer complaint.
The last case id is[protected]. There are a whole bunch of them and this is just one I have mentioned.
The Sl number of the machine is KR[protected].
All I want is replace the display screen asap.
Many thanks
Tarique
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