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i received a communication that my complaint cannot be resolved .its surprising that kent is taking customers for a ride and change the parts to smaller size thus making customers suffer
67%
Complaints
3006
Pending
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Resolved
1842
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I am disappointed that kent is not interested in interacting with the customer on the subject raised.The case must be resolved for the complaints raised.Your Mr Ramachandran manager has agreed to send technician to resolve the issue byt informed the higher ups and customer care that the complaint is resolved