[Resolved]  Kent RO — Fraud company AMC services not provided

Address:

SSV enterprises, shop no 116, 1st floor, shiv shakti CHS, indira nagar, Near DN nagar metro station, Andheri west, Mumbai 400053

I would like to complaint against SSV enterprises. They are authorised service partners of Kent RO. We have a Kent RO at out home. Last year we had called KENT RO customer care who had allotted SSV enterprises to do the servicing. The technicians had come to our home on 14th January 21 and checked the filter. They told us that the filter, cartridge, bulb and tap would require replacement. They also lured us into buying AMC for 1 year(ref bill no.454, call id 03306). Soon after they left we realised that we have been duped. They bulb and the filter tap was not replaced by them. The cartridge which they replaced gave up within 3 months. We had to pay additional charges all over again. Under AMC they were supposed to send technician every 3 months. No servicemen or technician turned up inspite of regular reminder and messages. I hereby Demand full refund of my AMC amount from KENT RO. Further please ban or cancel license of SSV enterprises. They are shameless, liars, fraudsters duping people of their hard earned money. Kindly refund our money at earliest.