[Resolved]  Kent RO — Frequent repairs & low quality spares

Dec 15, 2014

Updated by kiran3524 ---Frequent repairs & low quality spares[protected][protected][protected][protected][protected][protected]***

-1-Even during warranty had frequent repairs (solenoid valve, reject water valve was replaced 2 to 3 times), never kept track since it was in warranty***
-2-After warranty first month SMPS stopped working (INR 800 + 350 service charge[protected][protected][protected][protected]***
-3-After warranty second time filters both sediment & carbon filters had to be replaced (INR 1200 + 350 service charge[protected][protected]***
-4-After warranty third month RO membrane had to be replaced which in the manual says has a life of 2 years (INR 2500 yet to pay + 350 service charge)***
-5-After shouting of frequent repairs to the service guy, he hinted even the UV filter needs to be replaced in next one month time[protected]***
---Got this product for INR16, 000 & had to spend around INR6, 000 for maintenance within (3) months after warranty[protected][protected]***

---Important Features mentioned in KENT manual are hoax[protected][protected][protected][protected][protected]***
-1-Water purifier will stop working after filter change due | my Kent purifier is delivering unsafe water last 1 month even after RO membrane is gone-***
-2-Life of the spares (replacement of filter/membrane) | RO membrane’s life is for two years in manual & mine had to be replaced by 1 year 2months----***

---Water Purifier: KENT Supreme[protected][protected][protected][protected][protected][protected]***
---Purchase details: September[protected][protected][protected][protected][protected][protected]***
---Machine number: KR[protected][protected][protected][protected][protected][protected][protected]***
---Customer Care number - Bangalore: [protected][protected][protected][protected][protected][protected]---***
---Type of water: Co-operation (Cauvery) water which is not Hard water[protected][protected][protected][protected]***