Kent RO — Hollow promise by executives concerned

Address:

Ward no 11near SBI bank, opposite -baba Dewan Mandir,r.s.pura

Sir,
Please be informed that I have Kent Ro installed at our home.The Kent ro installed at home suddenly started stop functioning and water was choked and also was overflowing .I registered a complain regarding my issue on 22.10.23(Sunday ) and I received a message on 23.10.23 that my issue has been allocated to SAI ji enterprises vide reference no[protected]and technician will visit within hours .But with great apathy and displeasure and agony that none of the concerned bothered to resolve my issue It has been almost 4 days without pure water and I am also having stomach related issues thus non availability of pure water is aggravating my health.I also contacted on what's app group of business account where I was again promised that technician will visit today.But it was again misguided and Hollow promise by the company.Thus I am forwarding my grievance to your good self for early resolution of my issue before I go to next level or consumer forum . Further I demand compensation from company for harassing and giving mental agony to me and my family unnecessarily
With regards
Suresh Kumar([protected], )