[Resolved]  Kent RO — how foolish engineers work with kent

Address: Hyderabad, Andhra Pradesh, 500079

Guys,

Here is the issue

First time : they replaced filters. Service executive said it can be runned for some more time. After 15 days 2nd complaint raised.

Second time : same guy came for r/o filter change and charged for replacing. After few days setting was not done properly again complain raised.

Third time : made couple of setting and left without any charge.. He said no issues will be occured going fwd. Again same issue is happening.

Fourth time : complaint raised. Now different guy name as sms. Called him, he was saying he will attend in next 1.5 hr or tomm.

Overall conclusion kent why you guys are spending lot of money in advertisements... Spend some decent money in hiring good and knowledgeable executives
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Jul 1, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Kent RO Customer Care's response
Dear Sir,

We are sorry for the unpleasant experience you had.We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent
Verified Support
May 31, 2018
Kent RO Customer Care's response
Dear Sir,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm regards,
Team Kent
 
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