I am surprised how high the maintenance cost is for my kent ro water purifier. There was a whistle like electronic sound for which i registered service request. The technician (Sent from some 3rd party agency) told me that filter needs to be changed and the cost is rs. 5500 + visiting charges 300.
I was baffled hearing this huge cost. I quickly searched kent website and found that filter costs rs. 200 to 500! Then i asked why 5500? He now said because membrane also needs to be changed. And all 3 filter to be changed! What? From filter to be changed to like all parts to be changed???!!!
I checked rate list and found that membrane plus 3 filters should be still rs. 4000.. I was not convinced with why 5500 so didn't get work done and sent him back!
Kent guys are like looting us! Was this information helpful? |
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