[Resolved] Kent RO — I am complaining about service guy

Nilsingh0815

from Mumbai, Maharashtra

Address:

901, 6th Main Road, Apt, Bangalore, Karnataka, 560032

It been two times service guys behaviour is very rude, he don't know how to talk to customer.

Today (5/10/2019) service guy called me and asked which time he can visit.
I asked him to come on next day. Soon after 30mins his manager called me and asked whether he can visit today to which i said yes but only after 6pm as at that time i will be back from office.

After half an hour service guy again called me and talked rudely as you asked me to come tomorrow and what did you told to my manager (His pitch were very high as of he was literally scolding me)
This is bing second incident were he is talking rudely with me.

My complaint id :[protected]

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Jun 13, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

May 13, 2019

Kent RO Customer Care's response Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent