[Resolved] Kent RO — Incorrect TDS Information on the display panel of Kent supern star model
S
sangamesh devagiri
from Bengaluru, Karnataka
Address:
#230, 2nd Main, Basappa Layout, HBR 4th Block
I have purchased kent superb star in august. It was all working fine until January and it started giving problems then. The TDS level always shows as low minerals, so we are not sure if the water is drinkable. We even tried raising a complaint with Kent customer care, they just come and say that sir it will show like this only and they can't do anything. Sometimes they just cancel the request for no reason. Now it's difficult for us to understand if we can drink water of the filter. I have a 2 years baby and it's really unfair.
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Aug 8, 2021
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2021
Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Verified Support
Feb 11, 2021
Kent RO Customer Care's response Dear Customer, we've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Team Kent
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