[Resolved]  Kent RO — Inferior parts other than filters

I purchased Kent RO water filter and just 1 month after warranty, the sensor had become defective and company officials when contacted told whatever happens beyond warranty even if it be for a day has to be replaced at cost.
Filters are costing around Rs 5000 yearly and have only 6 month warranty. Going by the quality of parts, it is obvious that this is an white elephant. Consumers be aware of the apathetic attitude of Company and Service agencies who are out there to loot customers with false promises on quality parts
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Feb 18, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2022
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Verified Support
Jan 17, 2022
Kent RO Customer Care's response
Dear Customer, we've been updated by our team that your concerns have been addressed. Thank you for your support. Regards, Team Kent
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