[Resolved] Kent RO — installation leakage not repaired

Jitendra BGP

from Jabalpur, Madhya Pradesh

Address:

495557

I had requested an authorized agent of kent ro whose name is ravi to re install my purifier. At the time of installation, electricity was not available. After installation i paid him as per his charge n demand. When electricity issue resolved, i started purifier and saw that there is a leakage at joint, about which i informed that agent too but till date he has not reached my home to fix the issue.

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Jan 31, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

Kent RO Customer Care's response Dear Jitendra,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your registered contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Regards
Team KENT